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Found on a white tag inside the bag, often begins with EC or the year and 5-6 digit code. We are unable to pull product from a PO number. If this case, please provide a photo of the entire bag.

Please measure the width of the strap that the buckle is on and provide a photo of the broken buckle

Width, Length and Diagonal

Please enter the details and photos of your request. A member of our support staff will respond as soon as possible.

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